Meet Your Team

Travis Hall

Travis is a successful relationship coach and counselor because of his tremendous experience and education. He is devoted to empowering marriages and couples to push back into real heart connection. Travis also has a deep passion and commitment with helping blended families navigate their unique journeys. Drawing from the rare experience of his own family being called ‘Bonus Families’, he sheds light on facing challenges that arise when merging two worlds. His mission took root after witnessing his parents prioritize his and his brother’s well-being post-divorce, paving the way for a healthy marital example in his father’s remarriage.

Transitioning from the Navy to healing relationship dynamics, Travis has married and divorced, yielding four remarkable children. Through these trials, he harnessed a distinctive outlook on parenting and partnerships. Educated with a BS in Business Administration from the American Military University, he discovered his true calling: empowering families to conquer adversity with effective communication and introspection skills.

Recently remarried, Travis and his wife have rediscovered and embraced faith on personal and familial levels, motivated by their shared resolve to guide and equip others past avoidable pitfalls. His personable approach, testimony, and professional mindset create a safe space for marriages, couples, and families to grow harmoniously.

Teresa Pfaff

Teresa is passionate about helping parents and their kids to develop a steadfast love relationship that will anchor them throughout the storms of life. When kids are rooted and grounded in the unconditional love and support of a healthy family, they develop a strong core identity with resilience to navigate challenges as they grow into the amazing adults they were created to be.

When Teresa was seven years old, her father committed suicide. She was raised by a single mother and helped to care for her three younger siblings. She began a lifelong journey of healing through a deep, abiding love relationship with Jesus who became her rock at an early age. She became a young mother herself at the age of 19 and now has four devoted sons and seven wonderful grandchildren who are the joy of her life.

She is married to the love of her life, Kerry Pfaff, who is a marriage and relationship counselor here at The Love Factor and they have been together for 33 years.

Teresa is a licensed, ordained, minister who graduated from Grace Bible Institute and became a Professional Pastoral Counselor and a Certified Professional Christian Therapist through the American Association of Christian Therapists in 2014. She spent nine years working as a para-professional in Special Education in Scottsdale, Arizona, and worked as secretary and public speaker for The Child Sexual Abuse Awareness Project, which was later adopted as a curriculum to help teachers, parents and kids affected by sexual abuse. She taught preschool and ran a before and after school daycare program at Paradise Valley Christian School for five years. She was also a Sunday School teacher and Children’s Church leader at Trinity Church in Scottsdale for ten years and a Pastoral Care Counselor at New Life Church in Rathdrum, Idaho. She has been a worship leader and co-pastored Grace Christian Fellowship in Coeur d’Alene with her husband after the death of their beloved pastor, Larry Green.