LF3 Love Factor – Terms & Conditions

Last Updated: November 21, 2025

 

Welcome to LF3 Love Factor! We’re honored you’re here.
Because everything we do is rooted in relationships, trust, and honoring people well, we want to set clear expectations for how our website, content, services, events, assessments, and resources are used. These Terms & Conditions (“Terms”) help protect both you and us, and keep things running smoothly.

By visiting, accessing, or using this website or any of our services, you agree to these Terms. If anything here doesn’t sit right with you, please pause and reach out—or discontinue using the site.

1. Who We Are

LF3 Love Factor is a faith-based nonprofit that provides counseling, coaching, workshops, assessments, events, and resources designed to strengthen marriages, families, and relationships. We operate with love, integrity, and respect, and we ask our community to engage with us in that same spirit.

2. What You Agree To When Using Our Website

By accessing this website, you agree that you will:

  • Use the site in a lawful and respectful way
  • Not attempt to hack, disrupt, or misuse our systems
  • Not copy or redistribute our assessments, trademarks, brand assets, images, or content without permission
  • Not use our content in a way that causes harm, confusion, or misrepresentation

We put a lot of heart, expertise, and years of development into our materials. Please treat them with the same respect we show you.

3. Educational Content—Not a Substitute for Professional Help

While we provide relationship insights, tips, assessments, and educational content, please note:

Content on this website is not a substitute for professional counseling, diagnosis, treatment, or crisis care.

If you are in immediate danger or experiencing a crisis, please call 911 (or your local emergency number), or seek professional help right away.

4. Assessments, Tools, and Resources

All assessments (including the Heart Connection Assessment, InFactor, Deep Origin tools, etc.) are proprietary LF3 materials.
You may use them personally, but you may not:

  • Modify
  • Resell
  • Reproduce
  • Publish
  • Distribute
  • Use them for commercial purposes

These tools are designed to support your personal growth—not to be used as clinical or diagnostic instruments.

5. Privacy & Data Usage

Your privacy matters deeply to us.

When you submit forms, assessments, or contact information, we store your data securely in our protected systems (CRM, intake platform, or counseling software). We never sell your data.

For full details on how we collect, store, and protect your information, please review our Privacy Policy:
https://lovefactor.com/privacy-policy

6. SMS/Text Message Terms

If you opt in to receive text messages from LF3, you agree to our SMS terms:

  • Message frequency varies
  • Message & data rates may apply
  • You may receive reminders, support tips, and event updates
  • Reply STOP to opt out
  • Reply HELP for support

Full SMS Disclosure is available at: https://lovefactor.com/sms-communications-consent-policy

7. Payments, Donations, and Refunds

Certain services, workshops, or resources may require payment. All prices are listed clearly at checkout.

  • Counseling payments follow the policies explained during intake.
  • Donations are non-refundable, as they immediately support our nonprofit mission.
  • Event registrations may have separate refund policies displayed on their respective pages.

If you ever have a concern about a payment, talk to us—we’re relational first and we want to help resolve issues fairly.

8. Links to Other Resources

We may link to outside websites or resources that we believe will be helpful.
However, we don’t control those sites and aren’t responsible for their content or privacy practices. Follow external links at your discretion.

9. Intellectual Property

Everything on this website—including text, graphics, branding, logos, assessments, videos, and downloadable materials—is owned by LF3 Love Factor or used with permission.

Please don’t use or reproduce our content without written consent from us.

10. Limitation of Liability

We do our best to provide meaningful, helpful, and accurate content, but:

We are not liable for any decisions, outcomes, or results based on how you use our site, programs, or tools.

We provide guidance, not guarantees. Healthy relationships require mutual effort—and we’re simply here to help along the way.

11. Updates to These Terms

From time to time, we may update these Terms to reflect changes in laws, best practices, or our organization. The “Last Updated” date at the top will always show the most recent version.

Continuing to use the site after changes means you accept the updated Terms.

12. Contact Us

We genuinely care about your experience.
If you have questions about these Terms, need clarity, or have concerns, please reach out:

📧 Email: connect@lovefactor.com
📞 Phone: +1 (208) 444-5683
🌐 Website: www.LoveFactor.com